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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jinyoung Lee

February 19, 2024

5  out of  5 rating by Jinyoung Lee
"I am happy what I received from Tabatha Ryberg. She helped me out all my requests with quick responses and friendly answers. I felt very comfortable and satisfied. She changed my thoughts that always made me uncomfortable to reaching out to contacting insurance agents. Thank you, Tabatha Ryberg~"
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Kmm Rdh

February 5, 2024

5  out of  5 rating by Kmm Rdh
"Very friendly staff and so helpful all the time! Cassie is great!"
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e kim

January 28, 2024

1  out of  5 rating by e kim
"(Translated by Google) I had insurance for 3 cars, and after a few months, I requested to have one car and one driver removed from the insurance, but they sold the car and took the car I was riding without, and as a result, I ended up driving without insurance for over a month and received a notice from DMV. I received it, but it had not been corrected even then. I tried calling several times, but he didn't answer the phone, so I called my wife's phone, and she answered, and even then, she said it wasn't her, but someone else. The woman just told me to wait because it would take a month for it to be fixed. But it wasn't fixed even after a month. In the end, I moved to another insurance company and the problem was resolved. The subsequent service to customers is a mess. Personally, I don't think even a single star is worth it. (Original) 차 3대를 보험을 들고 몇계월후 한대의 자동차와 한 운전자를 보험에서 빼달라고 요청을 했으나 팔고 없는 차는 나두고 타고다는 차를빼버리는바람에 결과적으로 한달넘게 무보험으로 운전을하게되어 dmv로부터 노티스를받았는데 그때까지도 정정이 않되어있었습니다. 몇번을 통화시도했지만 전화를 받지않아 와이프 전화로하니 통화가됐고 그때도 본인이 아니라 다른사람이라고 하더라고요. 그여자분 말이 고쳐지는데 한달 걸린다고 기다리라는 말만하더군요. 그러나 한달이 지나도 고쳐지지않았습니다. 결국 딴 보험사로 옮기고 해결이 됬습니다. 손님에 차후 서비스는 엉망입니다 별표 하나도 저 개인적으로 아깝습니다"
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Shinebold Boldoo

January 4, 2024

1  out of  5 rating by Shinebold Boldoo
"Claim taking long time!!!"
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Shyam Dahal

October 19, 2023

5  out of  5 rating by Shyam Dahal
"Thank you for your support great customer service love it always"
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Joseph Y. Lee

October 17, 2023

5  out of  5 rating by Joseph Y. Lee
"I have been working with Tabatha Ryberg since last year and I am extremely satisfied with her prompt responses, knowledge and willing to go out of her ways to provide the best service possible. Appreciate all the hard work, Tabatha!!"
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hae chung

October 17, 2023

5  out of  5 rating by hae chung
"She is - could'nt be better - Best Usually I dont say anything details about insurance She always is doing well (my - without saying a word) So I DO Everything to Jennifer Lee at least about insurance Thank you !! - Hae"
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ik yang

October 14, 2023

5  out of  5 rating by ik yang
"Always courteous and very helpful.Thank you for all the helps and updates over the years. I am very happy with the services that was provided. THANK YOU !!!"
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Taein Lee

October 12, 2023

5  out of  5 rating by Taein Lee
"(Translated by Google) It is true that no matter how much English you have, you still feel comfortable in Korean, and even small nuances can change the meaning conveyed, but they always kindly handle things that might be bothersome and check for details that you may not have thought of. I really liked the part where various methods were presented. (Original) 아무리 영어가 되도 아직까지 한국어가 편한 것이 사실이고, 작은 뉘앙스에도 전달되는 뜻이 달라지게 마련인데, 귀찮을수 있는 일도 항상 친절하게 처리해주고, 미처 생각지 못했던 부분도 확인해서 여러가지 방법을 제시 해주는 부분이 너무 좋았습니다."
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Vandna Upadhyay

October 5, 2023

5  out of  5 rating by Vandna Upadhyay
"Jennifer is very helpful and prompts."
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Anees Rehman (Anees Driving School LLC)

October 5, 2023

5  out of  5 rating by Anees Rehman (Anees Driving School LLC)
"Best customer service ever"
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Valerian Steele

September 8, 2023

5  out of  5 rating by Valerian Steele
"I’ve been with this office since I moved to he area in 2021 and they are always very responsive and considerate! Always send me documents quickly and Followup with a text so important required signatures don’t get buried in junk mail. I can’t say enough how much I appreciate how they make it easy for me to get my insurance to-do’s done, which is what us busy folks need in an agent! Jennifer and Cassie demonstrate how premium customer service is supposed to look!"
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Donald

August 28, 2023

5  out of  5 rating by Donald
"They are very friendly, they helped me buy life insurance same day I called."
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Susanne Ryberg

August 25, 2023

5  out of  5 rating by Susanne Ryberg
"Incredibly knowledgeable and very friendly and trustworthy"
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jungtzu lin

June 9, 2023

5  out of  5 rating by jungtzu lin
"I would like to recommend Cassie Yi to all. She is so responsive to my calls and e-mails, friendly answered all my questions and very proactively finding ways to help us to lower the premium. She is very organized and understands our needs and willing to think from customers stand point instead of making money from you!"
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Davis Zhang

June 8, 2023

5  out of  5 rating by Davis Zhang
"Very good service."
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Sung-Hee Choi

December 30, 2021

5  out of  5 rating by Sung-Hee Choi
"Our car was hit by deer and it was the first time in my life. After I reported the accident, they responded and processed very quickly. We were very happy with their quality of work."
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Sungkyung Kim

December 21, 2021

5  out of  5 rating by Sungkyung Kim
"So friendly and responsible service ! Jennifer does a good job! Thank you so much~😊"
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Teresa Lee

October 5, 2021

5  out of  5 rating by Teresa Lee
"Jennifer is very nice and when I was with her. She was very attentive and very helpful with me. I really recommend this agent, she is the best in this department."
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Jung Yang

September 4, 2021

5  out of  5 rating by Jung Yang
"Amazing helper who is available whenever you need help. She was even on call at late evening when I suddenly needed help for purchasing insurancefor my vehicle. Trust-worthy and kind."
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Mike Huh Huh

August 12, 2021

5  out of  5 rating by Mike Huh Huh
"(Translated by Google) There are many Korean agents in Northern Virginia, but Jennifer Lee is the most professional and friendly. Thank you always. If you leave it to me, you won't regret it. I would absolutely recommend Jennifer as an agent. She is always professional and always listens to her client's requests. You will not regret working with her. (Original) Northern Virginia 에 있는 여러 한국분agent들이 많지만 가장 전문성 있고 친절한 Jennifer Lee 늘 감사드립니다 맡기면 후회하지 않을겁니다 I would absolutely recommend Jennifer as an agent. She is always professional and always listens to her client's requests. You will not regret working with her."
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Andre W

August 11, 2021

5  out of  5 rating by Andre W
"Jennifer has been my agent for the past 6 months, and she is the best agent I’ve ever had. I was with Progressive for 10+ years before switching to State Farm, and I never had anyone as good as Jennifer. She is very responsive, personable, and professional."
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Wonkye Baek

July 8, 2021

5  out of  5 rating by Wonkye Baek
"(Translated by Google) He was kind and helpful. (Original) 친절하시고 많은 도움 되었습니다."
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Eun Jo

July 8, 2021

5  out of  5 rating by Eun Jo
"Excellent agent! Very porfessional agent. Thank you!"
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You Won Gi

July 8, 2021

5  out of  5 rating by You Won Gi
"She’s so nice and fast!"