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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Isaiah Peters

Isaiah Peters

October 18, 2024

5  out of  5
rating by Isaiah Peters
"Started a policy and it was the best call i have ever had with an insurance company! Thank to Tabatha for all the help, it was fast and simple!!"
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D P

October 4, 2024

5  out of  5
rating by D P
"Always available to help and offer competitive rates for insurance!"
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Tabs

October 3, 2024

5  out of  5
rating by Tabs
"The team at this office is amazing! They make sure your family is protected. Very cheap life insurance options for peace of mind. They have whole life, term life, and even guaranteed life insurance that starts the same day I purchased policies for my mom, dad, and kids."
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Timothy Cole

October 3, 2024

5  out of  5
rating by Timothy Cole
"Everyone at this office is very professional, kind, and want to make sure your covered. They helped me get life insurance for my whole family. I recommend them to everyone. I plan on getting my auto and home insurance from them too."
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Alex Nguyen

October 3, 2024

5  out of  5
rating by Alex Nguyen
"Staff are friendly and very helpful!"
We responded:
"Thank you Alex for your great review! Our agency will try our best to provide excellent customer service in your Auto Insurance."
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Joseph Velasco

September 7, 2024

5  out of  5
rating by Joseph Velasco
"Excellent customer service and was very helpful on quoting us rates as new members, even after sign up she was very responsive and answered all our questions"
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Angelo Bernardo

August 30, 2024

5  out of  5
rating by Angelo Bernardo
"I couldn't reach my agent on Friday 8/30/24, so I called another State Farm agent around the surrounding areas of Annandale. I talk to an agent by the name of Tabitha, and she answer all my simple questions. She was truly polite, courteous and knowledge of her job. I will recommend her to anyone who would like to switch to another insurance company. Her State Farm Office is Jennifer Lee @ 8327 Epinard Ct, Annandale, VA 22003"
We responded:
"Thank you Angelo for great review. Our agency tries our best to provide quality service to all customer. Yes Tabatha is an angel team member with excellent communication skills. Thank you."
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Andrea Toca

August 15, 2024

5  out of  5
rating by Andrea Toca
"I had this insurance for a bit over 6 months and they provide great customer service. Unfortunately I had to cancel it due to moving but if youre in Northern VA I definitely recommend it"
We responded:
"Thank you Andrea for great review. Our agency tries to provide best customer service every day. We appreciate your feedback."
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Cindy Duong

July 30, 2024

5  out of  5
rating by Cindy Duong
"I just switched my Auto, Home Owner's, and rental Insurance over to Jenifer Lee, at StateFarm. I would definitely recommend this insurance agency! She was able to save me over $1,000 per year on my Auto, Home Owner and Rental Insurance policies along with better coverage than what I currently have. I really don't know how to thanks Jennifer for all the hard work and patience she put into getting me the best offers and explaining in detail all of my options. I wouldn't recommend anyone but her for any home and auto insurance needs"
We responded:
"Thank you Cindy for sharing your great comment for our agency. We appreciate your recommendation on Auto, Home, and Renters Insurance need. Your prompt responses and understanding really helped us on onboarding your family's insurance. Thank you."
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sun A

July 23, 2024

5  out of  5
rating by sun A
"Jennifer Lee State Farm is exactly the type of person you want as an insurance agent. You are not just a customer to her. She cares deeply about each of her clients and looks after their best interests. She looks for ways to best protect her clients while balancing budgets. She is very accessible, a passionate advocate and knowledgeable about insurance products. Also, Cassie Yi, who I work with, is a very kind and faithful person who cares about her customers. She met several agents within the same Statefarm, but was unable to find one who understood the customer's situation. It was great to finally meet someone who was very helpful and comfortable and pleasant to talk to over the phone, allowing her to comfortably ask questions about insurance."
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Lucy 27

July 23, 2024

5  out of  5
rating by Lucy 27
"The agent Cassie YI was very helpful and thorough with her explanation of the process and what our options were. She answered all of our questions with patience and a friendly manner. It was a good experience and we were able to get a good deal. Thank you for your assistance."
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Laurie Lindberg

June 26, 2024

5  out of  5
rating by Laurie Lindberg
"We have four policies with State Farm and so far we are very pleased with company. In particular, Tabatha Ryberg has been very helpful and patient and persistent (in a good way!). Thank you Tabatha!"
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Zoolfiya

June 13, 2024

5  out of  5
rating by Zoolfiya
"I have been working with Tabatha Ryberg. She is wonderful to work with, always taking her time to answer my questions. Always providing me the best advice and options that fits my needs. I will definitely recommend her to my friends and family!"
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Annie Miao

June 7, 2024

5  out of  5
rating by Annie Miao
"Been a customer of Jennifer Lee's agency for a few years and have been getting really fantastic service. Tabatha is extremely helpful and really guided and assisted me in a pinch today! Appreciate the top-notch customer service they provide."
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Michael Mehaffey

May 8, 2024

5  out of  5
rating by Michael Mehaffey
"Absolutely outstanding customer service by Tabatha Ryberg. Among the best I've ever experienced; EVER!! Extremely knowledgeable; very responsive and timely."
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Cone Asfaw

April 16, 2024

5  out of  5
rating by Cone Asfaw
"Cassi is a wonderful person she helped me anytime. glad I am a state farm family I like to talk to cassi for any problem she have answer."
We responded:
"Thank you for the review Cone. Yes, Cassie is a great team member. We try our best to provide great customer service on all line of insurance. Thanks."
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H

April 5, 2024

5  out of  5
rating by H
"Cassie is great to work with. She is very responsive, polite, professional, and helpful. Always shares information about discounts and wants the best for customers. It’s a delight working with her."
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Jia Lee

February 19, 2024

5  out of  5
rating by Jia Lee
"I am happy what I received from Tabatha Ryberg. She helped me out all my requests with quick responses and friendly answers. I felt very comfortable and satisfied. She changed my thoughts that always made me uncomfortable to reaching out to contacting insurance agents. Thank you, Tabatha Ryberg~"
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Kmm Rdh

February 5, 2024

5  out of  5
rating by Kmm Rdh
"Very friendly staff and so helpful all the time! Cassie is great!"
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e kim

January 28, 2024

1  out of  5
rating by e kim
"차 3대를 보험을 들고 몇계월후 한대의 자동차와 한 운전자를 보험에서 빼달라고 요청을 했으나 팔고 없는 차는 나두고 타고다는 차를빼버리는바람에 결과적으로 한달넘게 무보험으로 운전을하게되어 dmv로부터 노티스를받았는데 그때까지도 정정이 않되어있었습니다. 몇번을 통화시도했지만 전화를 받지않아 와이프 전화로하니 통화가됐고 그때도 본인이 아니라 다른사람이라고 하더라고요. 그여자분 말이 고쳐지는데 한달 걸린다고 기다리라는 말만하더군요. 그러나 한달이 지나도 고쳐지지않았습니다. 결국 딴 보험사로 옮기고 해결이 됬습니다. 손님에 차후 서비스는 엉망입니다 별표 하나도 저 개인적으로 아깝습니다"
We responded:
"Hi Mr. Eul Kim. Thank you for taking time to share your experience with us. We apologize for the inconvenience and frustration you experienced with us. We always strive to improve our products and services, so we’ll consider your customer feedback seriously. We reviewed all the communication note regarding your issue and found out that was error caused by our corporate back end. We thank you for bringing this to our attention, and we’ll use it to improve our products and services. Again, thank you for your feedback, and we apologize for your negative experience. "
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Shinebold Boldoo

January 4, 2024

1  out of  5
rating by Shinebold Boldoo
"Claim taking long time!!!"
We responded:
"Hi Shinebold, We are sorry you had to wait for claim service. We cannot find you as our customer. Could you please reach out to your Statefarm agent for review/assistant? "
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Shyam Dahal

October 19, 2023

5  out of  5
rating by Shyam Dahal
"Thank you for your support great customer service love it always"
We responded:
"Thank you Mr. Dahal for being royal customer."
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Joseph Y. Lee

October 17, 2023

5  out of  5
rating by Joseph Y. Lee
"I have been working with Tabatha Ryberg since last year and I am extremely satisfied with her prompt responses, knowledge and willing to go out of her ways to provide the best service possible. Appreciate all the hard work, Tabatha!!"
We responded:
"Thank you Mr. Lee for great comment for our great teammember, Tabatha. We will continue to provide best customer service!"
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hae chung

October 17, 2023

5  out of  5
rating by hae chung
"She is - could'nt be better - Best Usually I dont say anything details about insurance She always is doing well (my - without saying a word) So I DO Everything to Jennifer Lee at least about insurance Thank you !! - Hae"
We responded:
"Thank you Ms. Lee. We appreciate your business and nice comment. We will continue to provide great service in your insurance need. "
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ik yang

October 14, 2023

5  out of  5
rating by ik yang
"Always courteous and very helpful.Thank you for all the helps and updates over the years. I am very happy with the services that was provided. THANK YOU !!!"
We responded:
"Thank you Mr. Yang for nice comment. We will continue to provide good service in your insurance need. "